Frequently Asked Questions
We get a lot of questions from brides wondering what types of things we do and whether or not we have certain rental items. Here are some of our most frequently asked questions to help you understand more about our services.
When do I have to pay?
It is a $500 deposit to hold your wedding date for rental packages, or 30% of your total due for planning packages. Mid-way from your booking date and wedding date, another 30% of your total is due. Ten days before your wedding date you will need to be paid in full.
How far do you travel?
We’re always flexible and up for an adventure. We generally stay within 4-5 hours from Sioux Falls, but have been known to venture a little farther. There is a $.855 per mile travel fee for wedding locations ten miles out of the Sioux Falls area. We have several clients from West River, Minnesota, Iowa and Nebraska. Just ask!
Can we use some of our own items?
Of course. We’re happy to work with things you have to help make your day more personal and reflective of you. There is a minimum amount of rentals you must reserve in order for us to setup with your items as well as items from our inventory.
How will I know what my design will look like?
We provide you with samples at our design meetings to look at so you have a great idea of what things will look like. Centerpieces, florals, table set-ups, chair covers, and sashes… there will be no surprises. We do all this in advance so if there is something you want to change, we have time to change it.
Will you deliver?
Sioux Falls is our home, but we’re not here very often! We deliver all over, all the time.
Do you come up with the decorating ideas?
Tell us what you have in mind or bring in pictures you like and we will put together a presentation for you that brings it all together and helps you narrow your options, based on your budget and your dreams.
How much experience do you have?
I have been in the event business myself for over six years. I have done just about every kind of wedding and event you can think of and have helped hundreds of happy clients.
Why do I need you? Can't I do it all myself?
You can. But hiring a wedding planner often saves you time, stress AND money. We know how to do things right, we know just how much to order and we also know where and how to save you money. You can call, email, text, and meet with us. Communication is key and it really helps pull your day together. Plus, we make the experience FUN. Just ask our clients!
HOw much do you charge?
This is probably the most important question for most brides. You’ll find Simply Devine by Jane Rae Events offers competitive rates and we’re more than happy to provide you with a personalized estimate. It’s hard to tell you what your costs will be without knowing what you want, but we do have a price sheet that can give you a general idea of our starting package prices. The best way to tackle this question is to give us a call or drop us an email.
Do you actually come set up our items?
Yes! We load, unload, carry, hang, tie, drape, connect and work like crazy to set up your day. If you want, we can even tear it all back down after your reception is over (not while you’re still dancing). This is one of our most popular services.
How much do you actually do--can we just get a few things-- is it all or nothing?
We customize our services to exactly what you need. You can use us for as much or as little as you need.
Do you do fresh or artificial flowers?
Both! We have an on-staff florist who creates unique arrangements and bouquets using fresh or silk flowers. We also work with other florists in the area.
What are contract obligations?
A contract will be sent to you along with your proposal and first invoice. The contract states to put down a non-refundable deposit of $500 to hold your wedding date. The payment will, of course, go towards your overall amount due. We require this because we dedicate our time and team to your wedding day, and refuse other business to provide you with our services. An important thing to remember when receiving your initial proposal, the total stated is NOT your actual total, because that will be determined when your design and counts are final. The initial prices and photos are there to give us a starting point.
What is a typical wedding day?
There is no typical. We customize our services to each client. Some need us there from set-up all the way through tear-down, and some just want us there for day of coordination or to deliver rental items. Your wedding will be like no one else’s, so typical is not really very typical.
How long do I get to Keep my Rentals?
We typically require the items to be returned the following Monday after your wedding day. If there are extra miles in-between us, we can be flexible.
When can I pick up the rentals?
The pick up time is a little more flexible than return. Usually we have you pick up your items on the Thursday or Friday before the event day at our showroom near downtown Sioux Falls.